善導會 2024-2025年報

專題故事ﾠ FEATURE STORY Service User: Ding Ding Ding Ding has always lived with and cared for her mother, who suffers from delusional disorder. In the early stages, her mother’s symptoms were mild, but as her condition worsened, she frequently became agitated or even enraged. This left Ding Ding feeling helpless and consumed by guilt. Over time, the mounting stress severely affected Ding Ding’s life, leaving her overwhelmed by uncontrollable emotions. Worried about her mother’s deteriorating condition, Ding Ding sought help in 2016. With a referral from an elderly centre, she and her mother connected with SideBySide’s Integrated Community Centre for Mental Wellness – Placidity Place. To avoid resistance, Ding Ding cautiously framed the visits as “health check-ups” to encourage her mother to accept the service. Reflecting on their first meeting with the social workers at Vitality Place, Ding Ding admitted she was emotionally overwhelmed. She broke down in tears during the session, unable to control her emotions. “At the start, I couldn’t face my mother’s condition calmly or figure out how to communicate with her. The staff at Placidity Place not only accepted my emotions but also patiently supported me, making me feel less alone,” she shared. The team at Placidity Place spent two years carefully building trust with Ding Ding’s mother, and in 2018, they successfully persuaded her to seek medical treatment. However, when her mother discovered she needed hospitalisation, she had an emotional breakdown, accusing Ding Ding of betrayal. Ding Ding vividly recalls her mother’s hostile glare and harsh words, which left her too frightened to make eye contact. Fortunately, the staff at Placidity Place stayed by Ding Ding’s side throughout the ordeal, even working beyond their hours to provide support. This unwavering dedication deeply touched Ding Ding. 服務使用者︰丁丁 丁丁一直與患有妄想症的母親相依為命 。 母 親早期的病情尚算輕微 ， 但隨著病情日漸惡 化 ， 母親情緒經常激動 ， 甚至暴怒 ， 令丁丁經 常陷入無助與自責 ， 甚至在壓力不斷累積下 ， 生活幾乎被失控的情緒侵蝕 。 丁丁十分擔心母親的情況會越拖越嚴重 。 在 2016 年 ， 在長者中心的轉介下 ， 她與母親首次 接觸了善導會精神健康綜合社區中心朗澄坊 服務 。 為了避免母親抗拒 ， 她謹慎地以 「 身體 檢查 」 等方式引導母親接受服務 。 丁丁坦言 ， 第一次在朗澄坊與母親跟姑娘會面時 ， 她的 情緒崩潰到無法自控 ， 整個過程中忍不住哭 泣 。「 一開始 ， 我無法平靜地面對母親的病情 ， 也不知如何與她溝通 。 朗澄坊的姑娘不僅接 納了我的情緒 ， 還不厭其煩地陪伴我 ， 讓我感 到自己並不孤單 。」 朗澄坊用了兩年時間 ， 耐心地與丁丁的母親 建立信任 ， 最終在 2018 年成功說服母親就診 。 然而 ， 當母親得知需要入院治療時 ， 她情緒崩 潰 ， 甚至大罵丁丁 「 背叛她 」。 丁丁至今仍記 得母親那充滿仇視的眼神以及刺耳的話語 ， 讓她驚恐到無法直視母親 。 幸而 ， 在這個艱難 的時刻 ， 朗澄坊的姑娘全程陪伴 ， 甚至超出下 班時間 ， 堅持留守最後一刻 ， 這份支持深深地 觸動了丁丁 。 77 | 善導會 SideBySide | | 精神健康綜合社區中心 | INTEGRATED COMMUNITY CENTRE FOR MENTAL WELLNESS |